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Shipping & Returns

Shipping & Returns

Shipping, Cancellation, & Returns Policies

 

Shipping

Schoolizon has two shipping methods: Our shipping policy only applies for the continental 48 states. At this time we do not ship international and if you would like to make a purchase from Hawaii or Alaska please request a quote from cs@schoolizon.com. We also can not ship to PO Boxes or freight fowarding companies. If you would like a quote for expedited shipping please email cs@schoolizon.com the item SKU with the QTY and shipping zip code.  

SCHOOLIZON STANDARD
Products that ship Schoolizon Standard have one of the following rates applied:

    1. FIXED RATE: Certain products have a fixed rate that varies per product.
    2. FLAT RATE: Certain products have a flat rate of $9.95 that is applied once per order.
    
You can view which of these rates applies to a particular product by looking at the shipping box on the product page.
    
SCHOOLIZON FREE
Some products qualify for Schoolizon Free. These products get free shipping if your order subtotal equals or exceeds $49.00. If your order subtotal is less than $49.00, Schoolizon Standard rates apply to these products.

Certain products automatically qualify for Schoolizon Free.

Average estimated shipping time for all shipping methods is 2-7 business days.
Certain products may take 2-4 weeks to ship.


Cancellations

Requests to cancel an order must be reported to cs@schoolizon.com shortly after the order has been place. We begin processing orders once we have received payment; once processing begins we may be unable to cancel your order. After an order is processed it cannot be cancelled, and a return will be necessary upon receipt of the item.



Returns

Most products may be returned within 30 days from the date of invoice.

Unused products in sellable condition may be returned in its original packaging within 30 days from the date of invoice. Returns due to concealed damage or concealed warehouse errors (i.e. shipping the wrong product, shortages) may be made within 10 days from the date of invoice. Returns due to visible damage or visible warehouse errors may be made within 5 days from the date of invoice.

If a return is due to an error on Schoolizon's part, we will pay for your return shipping and waive any applicable restocking fees. Otherwise, you will incur the cost of return shipping plus a minimum 15% restocking fee.

Some items (such as furniture and equipment) may incur higher restocking fees based on the return policy of the item's original manufacturer.

To begin a return, please contact us at cs@schoolizon.com with your name, order number, phone number, and email address to begin the process.

 

 

 

 

 

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